{"id":664,"date":"2026-11-14T22:01:09","date_gmt":"2026-11-14T21:01:09","guid":{"rendered":"https:\/\/hyperien.net\/make-a-claim\/"},"modified":"2026-11-14T22:02:09","modified_gmt":"2026-11-14T21:02:09","slug":"make-a-claim","status":"publish","type":"page","link":"https:\/\/hyperien.net\/es\/make-a-claim\/","title":{"rendered":"Make a Claim"},"content":{"rendered":"
\n

\u00bfUn accidente o una fuga de agua? Qu\u00e9 hacer<\/h2>\n\n\n\n

Guarda esta p\u00e1gina. Si pasa algo, sigue los pasos y av\u00edsanos: nos ocupamos de Generali por ti.<\/p>\n\n\n\n

\ud83d\ude97 Accidente o aver\u00eda del coche<\/h3>\n\n\n\n
    \n
  1. Ponte a salvo y a los dem\u00e1s. Ponte el chaleco reflectante y coloca los tri\u00e1ngulos o la luz V16.<\/li>\n\n\n
  2. Aver\u00eda o gr\u00faa: llama a Generali al 900 10 13 69<\/strong> (desde un tel\u00e9fono extranjero) +34 934 95 51 25<\/strong>).<\/li>\n\n\n
  3. Si hay otro veh\u00edculo implicado, rellenad juntos el parte (Declaraci\u00f3n Amistosa de Accidente<\/em>) y firmadlo los dos. Hazle una foto.<\/li>\n\n\n
  4. Haz fotos de los veh\u00edculos, los da\u00f1os, las matr\u00edculas y el lugar.<\/li>\n\n\n
  5. Env\u00edanos las fotos y el parte por WhatsApp en un plazo de 7 d\u00edas.<\/li>\n<\/ol>\n\n\n\n

    \ud83c\udfe1 Hogar: rotura de tuber\u00eda, fuga, tormenta o robo<\/h3>\n\n\n\n
      \n
    1. Cierra la llave de paso del agua o pon la vivienda en seguridad.<\/li>\n\n\n
    2. Para ayuda urgente (fontanero, cerrajero, electricista), llama a la asistencia de hogar de Generali al 900 55 60 00<\/strong>.<\/li>\n\n\n
    3. Haz fotos y v\u00eddeos antes de limpiar. No tires lo da\u00f1ado hasta que se acuerde la indemnizaci\u00f3n.<\/li>\n\n\n
    4. Tras un robo, den\u00fancialo a la Guardia Civil o la Polic\u00eda y guarda ladenuncia<\/em>).<\/li>\n\n\n
    5. Av\u00edsanos por WhatsApp, con las fotos, lo antes posible.<\/li>\n<\/ol>\n\n\n\n

      \u2708\ufe0f Viaje<\/h3>\n\n\n\n
        \n
      1. Llama al n\u00famero de asistencia de tu p\u00f3liza de viaje antes de recibir atenci\u00f3n m\u00e9dica, salvo urgencia.<\/li>\n\n\n
      2. Guarda todos los recibos e informes m\u00e9dicos.<\/li>\n\n\n
      3. Av\u00edsanos cuando puedas y te ayudamos con el siniestro.<\/li>\n<\/ol>\n\n\n\n

        \ud83d\udd4a\ufe0f Un fallecimiento en la familia<\/h3>\n\n\n\n

        Ll\u00e1manos primero, a cualquier hora, al +34 682 448 403<\/strong>. Contactaremos con Generali y empezaremos los tr\u00e1mites contigo.<\/p>\n\n\n\n

        Para dar parte de un siniestro:<\/strong> WhatsApp +34 682 448 403<\/a> o info@hyperien.net. Indica tu nombre, p\u00f3liza o matr\u00edcula, qu\u00e9 ha pasado y fotos.<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

        What to do after a car accident, a leak, a break-in or a death in the family, and how to tell us.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pagelayer_contact_templates":[],"_pagelayer_content":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"disabled","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-664","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hyperien.net\/es\/wp-json\/wp\/v2\/pages\/664","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hyperien.net\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hyperien.net\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hyperien.net\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hyperien.net\/es\/wp-json\/wp\/v2\/comments?post=664"}],"version-history":[{"count":1,"href":"https:\/\/hyperien.net\/es\/wp-json\/wp\/v2\/pages\/664\/revisions"}],"predecessor-version":[{"id":683,"href":"https:\/\/hyperien.net\/es\/wp-json\/wp\/v2\/pages\/664\/revisions\/683"}],"wp:attachment":[{"href":"https:\/\/hyperien.net\/es\/wp-json\/wp\/v2\/media?parent=664"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}