🔒

Datenschutzerklärung

Wer wir sind

The data controller is Carol Ruth Crompton (Hyperien Insurance), NIE X3141677S, Casares (Málaga). Contact: info@hyperien.net. For the policies we arrange, Generali España de Seguros y Reaseguros, S.A. is also a controller. See its policy at generali.es.

What we collect

Name, contact details, NIE/ID, date of birth, address, and the details needed to quote and manage your insurance: vehicle, property, driving history, people insured, payment details and claims.

Why we use it

To quote, arrange, manage and renew your insurance, and help with claims (needed for the contract).
To meet legal obligations: insurance distribution, anti-money-laundering and tax rules.
To tell existing clients occasionally about other insurance that may suit them (legitimate interest). Opt out any time by replying “no offers”.

Who we share it with

Generali España (and other insurers you choose with us, such as Ibex for travel), plus our IT and email providers, who act only on our instructions. Some providers, such as web hosting or WhatsApp, may process data outside the EU under EU standard contractual clauses. We never sell your data.

How long we keep it

While you are a client, then for the periods the law requires (generally up to 6 years, longer while a claim is open).

Your rights

Access, correction, deletion, objection, restriction and portability. Email info@hyperien.net. If you’re unhappy with our answer, contact the Spanish Data Protection Agency (aepd.es).

Cookies

As explained in the cookie banner. You can change your choice at any time.